1. PURPOSE OF THIS NOTICE:

This privacy notice explains how Midcore Security and Facility Management collects and uses personal data relating to clients, client representatives, and site contacts.

2. WHAT DATA WE COLLECT:

We may collect and process the following types of personal data where necessary:

1. Name and job title
2. Business contact details (email, phone number, address)
3. Contract and service-related information
4. Site access and incident-related information (where applicable)
5. WHY WE PROCESS YOUR DATA:

We process client personal data to::

1. Provide contracted security services
2. Manage contracts, invoicing, and communications
3. Meet legal, regulatory, and insurance obligations
4. Ensure site safety and service delivery
5. LAWFUL BASIS FOR PROCESSING:

Client data is processed under:

Contract – to deliver agreed services

Legal obligation – where required by law or regulators

Legitimate interests – for business operations and service management

5. DATA SHARING:

We may share client data where necessary with:

1. Insurers
2. Professional advisors
3. Regulators or authorities
4. Emergency services

We do not sell or use client data for marketing purposes without consent.

6. DATA SECURITY:

We take appropriate technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.

7. RETENTION

Client personal data is retained for the duration of the contract and for a reasonable period afterwards in line with legal and business requirements.

8. YOUR RIGHTS

You have the right to:

1. Request access to your personal data
2. Request correction of inaccurate data
3. Object to processing where applicable

Requests should be directed to the Data Protection Lead.

9. CONTACT DETAILS:

Data Protection Lead Midcore Security and Facility Management

Haider Hashmi HR Officer

Email: info@midcore.co.uk

Telephone: 0333 366 0355